It just went to the same orginal message as in the very first post where it says it has stopped working. When the Install competes, turn your AV & Firewall back on and reboot. Under the Compatibility tab, make sure nothing is checked!ĭon’t do any updates at this time (get it running first) In that new folder, right click on Setup.exe and select Properties. Then run it in Moderate Mode to remove any traces of Roxio.Ĭreate a New User Account with Administrator Privileges.Ĭopy your entire disc to a new folder on your HDD. Unplug your Capture Device and put it aside until you are completely finished.ĭownload and install the Revo Uninstaller. This is extensive, but it what I suggest. I would recommend a through repair at this point: Have you contacted Roxio Support on this?
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